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Developing your turnkey chatbot:
from idea to implementation and support.

  • decrease business expenditures
    and optimize business processes;
  • increase customer loyalty;
  • get an additional sales channel.
payspace

Best
financial
chatbot

according to PAYSPACE
MAGAZINE AWARDS 2019

Almost any B2C
company has tasks, that could benefit from using chatbots.

chat

New communication
channel

Start reaching 20+ million regular messenger users in Ukraine.

wallet

Decrease sendout
costs

Chatbots are more profitable than SMS and calls: both in terms of communications and human resources cost. Moreover, this is the only interactive channel.

refresh

Business processes
automation

For instance, in a contact center, service or within departments, in order to avoid mistakes or negativity from customers, to speed up the response to customer requests.

edit

Increase customer
loyalty

Create additional services and solutions for customers, collect feedback and data to improve the product.

bill

Increase
average ticket and LTV

Sell directly via chatbot, make segmented sendouts, accept payments, launch loyalty and cashback programs in messengers.

checklist

Test your
ideas rapidly

Using chatbots, you can test different hypotheses, check the reaction of different customer segments, quickly find working models and winning strategies.

Almost any B2C
company has tasks, that could benefit from using chatbots.

chat

New communication
channel

Start reaching 20+ million regular messenger users in Ukraine.

wallet

Decrease sendout
costs

Chatbots are more profitable than SMS and calls: both in terms of communications and human resources cost. Moreover, this is the only interactive channel.

refresh

Business processes
automation

For instance, in a contact center, service or within departments, in order to avoid mistakes or negativity from customers, to speed up the response to customer requests.

edit

Increase customer
loyalty

Create additional services and solutions for customers, collect feedback and data to improve the product.

bill

Increase
average ticket and LTV

Sell directly via chatbot, make segmented sendouts, accept payments, launch loyalty and cashback programs in messengers.

checklist

Test your
ideas rapidly

Using chatbots, you can test different hypotheses, check the reaction of different customer segments, quickly find working models and winning strategies.

Practical cases

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Mastercard
Ukraine

Implemented a concierge chatbot to support users of Mastercard payment cards.

  • Complete and detailed information on FastLine & Lounge services, Bilshe loyalty program and much more.
  • P2P payments, by phone number or e-mail using MasterPass wallet integration.
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NOVA POSHTA

Service solution for Nova Poshta, which is always at hand!

  • An example of a basic set of service functions for promptly obtaining information on the state of the parcel, redirection, search for the nearest branch and payment of the parcel.
  • Implemented sending all messages and notifications in chatbot.
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Fishka
service chatbot

Developed a chatbot for Fishka loyalty program.

  • +25,000 unique customers in the first few months after launch.
  • Reducing the load on the contact center due to transition from voice to text.
  • Growth of active Fishka users in electronic channels.
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Contact center robotization for small loan company
E-kassa (Poland)

Customer requests automation using artificial intelligence (AI) technology and machine learning (ML) algorithms.

  • An innovative approach to customer communication strategy.
  • Immediate response to customer requests and reducing the load on the contact center by up to 40%.
Show more
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QDelivery

Online solution for optimizing delivery and quality control of couriers.

  • Replaces courier app, reduces costs and integrates seamlessly with IIKO and FastOperator products.
  • It is actively used by the largest restaurant chains Sushiya and Mafia and can be implemented in your projects.
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Gamification and marathon
for Johnnie Walker

Implemented an all-Ukrainian marathon in a chatbot for Johnnie Walker with a prize draw.

  • 8000+ active participants.
  • Increasing brand awareness.
  • Sales growth during the promotion period.
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Polimin Club
Ukraine

Loyalty cashback program. We have implemented the first loyalty cashback chatbot with card payouts.

  • Increase in sales up to 50%.
  • Demand management for the purchase of specific items and product groups.
  • Direct payments for the purchased goods to the client's card.
  • Increased loyalty and repeat purchases.
  • Ideal strategy for FMCG business.
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Ordering services

A native and understandable communication channel for active messenger users is the most stable target audience.

  • Expansion of communication channels.
  • Acceleration and simplification of the ordering process for food, water, etc.
  • Getting an additional channel for interactive communication with the client.
  • Online feedback.
  • Implemented several individual solutions for Mafia, Meiwei and Sushimaster networks.
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Card payment service
without POS device for PayLastic

Telegram and Viber bots for accepting card payments without POS devices:

  • It can be used in any business segment where flexibility, mobility and simplicity are required.
  • Setting up the solution takes a few minutes.
  • Account setup is performed on the business side.
  • Winner in the category "BEST FINANCIAL CHATBOT IN UKRAINE" according to PAYSPACE MAGAZINE AWARDS 2019..

Leave a request now
to get a free consultation and find out how chatbots can help your business

Why should you
choose us

target

Complex task
solving

We speak the language of business processes and tasks, and not just develop based on BR. We will help you implement the idea and achieve your business goals.

slider-tool

Integration and related
solutions

We have practical experience in organizing sales processes: Analytics, Logistics, CRM, Contact Centers.

idea

Flexibility and potential
for growth

We do not impose any services or designers, but we develop a solution for you: with a perspective of growth, expansion, and scaling.

Companies, that
chose us:
mastercard
nova-poshta
jw
sushiya
fishka
paylastic
portmone
diev
megabank
polimin
alliance
sushi-master
bank
ekassa
mafia

Going a step further than just development:

  • We understand the client analytics and the specifics of the work of the middle, large B2C business.
  • We have experience of more than 10 years in cross-sell and offer our own solutions.
  • We create unique and advanced services: Chatbot Courier, Automation s through AI \ ML, chatbot based cashback services.
Press about us:
first-link second-link

About
Team301

Creating chatbots since 2016 since the technology was introduced to messengers

Therefore, we rely on fundamental and advanced solutions (Corezoid, AWS, Node.js, MS SQL, Postgres).

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first-person
Makarenko Alexander

СЕО, co-founder

second-person
Sergey Artemenko

СТО, co-founder

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Our clients
about us

FAQ

Will the sales increase after I get a chatbot?

Chatbot is a first of all a tool, another channel of communication. Sales can be increased with the help of chatbot, but all the factors: product, offer, marketing, etc. should be taken into consideration.

If I don’t have a proper Business Requirements document can you still help me?

Yes, all you need is an idea, a business task, or any descriptions of your situation: what do you want to change, fix, or improve. Our team can offer solutions, based on our experience in analytics, sales, and customer service.

Can you implement a non-standard project with high security requirements?

Yes, our solutions for banks using customer verification and payment services all provide high levels of safety and information security.

Is there a guarantee?

Yes, we guarantee that all the features described in the project will work correctly. If throughout testing or during the guarantee period there is a bug, we will eliminate it.

Can I host my chatbot with you?

Sure, we have server capacities at our disposal. And if you need to host it yourself we can also help with that.

What messenger platforms do you work with?

We can integrate with almost any messenger platform, popular in Ukraine and abroad, including the most popular: Facebook Messenger, Telegram, and Viber.

Get yourself a new and effective tool for your business

  • We’ll answer your question and discuss your idea.
  • We’ll schedule an appointment at your convenience.
  • We’ll offer solutions.
  • We’ll develop a chatbot and offer tech support for the project if needed.

Leave your contact info
to find out how chatbots
can help your business

PRIVACY POLICY

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The personal information of the Members collected at the time of registration (or at any other time) is mainly used to prepare the Products or Services in accordance with your needs. Your information will not be transferred or sold to third parties. However, we may partially disclose personal information in special cases described in the "Consent with the mailing"

What data is collected on the site

At voluntary registration on reception of dispatch you send the Name and E-mail through the registration form.

What is the purpose of this data

The name is used to contact you personally, and your e-mail for sending you mailings of newsletters, news, useful materials, commercial offers.

Your name and e-mail are not transferred to third parties, under any circumstances, except for cases related to the compliance with the requirements of the law.

You can refuse to receive mailing letters and remove your contact information from the database at any time by clicking on the unsubscribe link present in each letter.

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With the help of these data, information on the actions of visitors on the site is collected in order to improve its content, improve the functionality of the site and, as a result, create high-quality content and services for visitors.

You can change your browser settings at any time so that the browser blocks all files or notifies you about sending these files. Note at the same time that some functions and services will not be able to work properly.

How this data is protected

To protect your personal information, we use a variety of administrative, management and technical security measures. Our Company adheres to various international control standards aimed at transactions with personal information, which include certain control measures to protect information collected on the Internet.

Our employees are trained to understand and follow these control measures, they are familiarized with our Privacy Notice, regulations and instructions.

Nevertheless, despite the fact that we are trying to protect your personal information, you too must take measures to protect it.

We strongly recommend that you take all possible precautions while on the Internet. The services and websites that we organize include measures to protect against leakage, unauthorized use and alteration of the information we control. Despite the fact that we are doing everything possible to ensure the integrity and security of our network and systems, we can not guarantee that our security measures will prevent illegal access to this information by hackers from outside organizations.

If this privacy policy is changed, you will be able to read about these changes on this page or, in special cases, receive a notification on your e-mail.

DENIAL OF RESPONSIBILITY

In accordance with the current legislation, the Administration refuses any assurances and guarantees, the provision of which may be otherwise implied, and disclaims liability in relation to the Site, the Content and their use.

Under no circumstances will the Site Administration be liable to any party for any direct, indirect, special or other consequential damages as a result of any use of information on this Site or on any other website to which there is a hyperlink from our website, the occurrence dependence, decrease in productivity, dismissal or interruption of labor activity, as well as deductions from educational institutions, for any lost profits, suspension of economic activities, loss of programs or data in information systems or otherwise arising from the access, use or inability to use the Site, the Content or any linked Internet site, or inability, error, omission, interruption, defect, idle time or delay in transmission, computer virus or a system failure, even if the administration is explicitly informed of the possibility of such damage.

The User agrees that all possible disputes will be resolved according to the law.

The User agrees that the rules and laws on consumer protection can not be applied to the use of the Site by him, since he does not render reimbursable services.

By using this Site, you agree to the "Waiver of Liability" and the established Rules and accept all responsibility that may be assigned to you.

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